Portable Storage The compact design makes Touro Mobile external drive a good choice to take between home and office or on trips, ideal for people on the go. Unable to open Hitachi Touro 3.0 External hard drive after upgrading to Windows 10 So after upgrading my Toshiba laptop from Windows 7 to 10 recently, I was impressed by how smoothly it was all going until I plugged in my external HDD to have my system not able to recognize any of the files on it.

I have a Hitachi Touro 1TB USB 3.0 drive I use to take films from my desktop PC (Windows 7 64 bit) so I can watch them on my BluRay player or my laptop (Surface Pro 3, Windows 8 64 bit). Suddenly the USB3 drive has stopped working with the windows 7 machine. I plug it in, I get the USB connected sound but the device does not show in either explorer or in Disk Management. It does show under 'drives' in Device manager but only as 'Disk Drive', not as the name or model of the drive. The drive works fine when plugged into my Surface or BlurRay player but not the Win7 machine. This is bad as the Win7 machine is my DVD ripper and where I maintain my media library.

What I have tried: • Plugging it into non USB3 ports - same result, no drive shows. • Uninstalling the drive in Device manager to prompt re-install of driver oon plug in - I tried this but the driver install process that kicks off when I plug the drive back in fails every time (no idea why this is).

• Looking at Disk Management - Drive does not show in disk management. Maybe due to the point above? Can anyone help me? I cant seem to find anything to help me out.

Could there be a registry entry I have to amend?

Two levels of protection for your most valued information Rollover feature icons • • • • • • • • • • • USB 3.0 interface Delivers a faster transfer speed for all your photos, movies, music and documents. • Upgrade for more cloud storage Upgrade to a premium account and receive 250 GB of cloud storage.

• Remote access anytime, anywhere Cloud backup enables simple remote access, anytime, anywhere. • Two levels of secure backup Two levels of protection, with preloaded local and cloud backup software, help keep your content safe.

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• Smart design Sleek mobile design is perfect for the style-conscious consumer. The sleek, Touro™ Mobile Pro portable drive provides superb ease of use, two levels of protection and 3GB of cloud storage.

Enjoy two levels of data protection, with both local and cloud backup, to help keep your photos, movies, music and documents not only safe but available anytime, anywhere, from any smartphone or computer web browser. You can even share your online content with others by simply sending a web link. Includes fast USB 3.0 interface. Need more online storage?

Upgrade to a paid account and receive 250GB of cloud storage. More than an ordinary hard drive, available in 500GB, or 1TB. Razvertka pyatiugoljnoj prizmi. • Sleek mobile design is perfect for the style-conscious consumer • Two levels of protection, with preloaded local and cloud backup software, help keep your content safe • Cloud backup enables anywhere, anytime remote access • Upgrade to paid account and receive 250 GB of cloud storage • USB 3.0 interface delivers fast transfer speeds • USB powered Inside the Box: • Touro Mobile Pro • Preloaded local and cloud backup software • USB 3.0 cable (backward compatible with USB 2.0) • Quick Start Guide • 2-year limited warranty.