(Ubuntu 10.04.3 32-bit and 64- bit) N/A N/A vSpace Management Center Windows Server 2008 R2 SP1 3.3.1 (firmware 1.7) N/A 3.3.1 (firmware 2.1) N/A N/A 3.3.1 (firmware 1.5.1) N/A 1 Windows Server and appropriate client access licenses are required for multiuser environments using NComputing products.

Hi John We are seeing the exact same error after committing to install NComputings M300 product in 3 separate schools. Massively frustrating as we have another prospective school who are interested in this technology and are going to be given a demo of Multipoint working with the M300's in one of the schools who are seeing this problem. In all 3 schools, we see this message. Are you running WMPS 2011? If so, have you tried increasing the timeout for the login screen refresh? There is a registry key setting for this which stops the login screen from cycling. By default, this refresh takes place every 30 seconds I think.

Setting this to something like 18,000,000 seconds does circumvent this to some exatent, however it hasn't resolved the problem fully as we still see this 'Unknown Error' from time to time, sometimes on as many as 2 out of the 3 stations per M300 Kit. This registry key is detailed in the release notes for the latest version of vSpace. I sincerely hope that this is resolved in the next vSpace / firmware release. Too often we see products that promise to deliver, however fail through a rush to get them to market without thorough testing. Good luck, best regards and let me know how you get on. Hi Matthew, Thanks you for the reply.

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I have just sent Ncomputing another support request asking them for a date when this problem will be fixed. I have the latest firmware but Ncomputing support told me that this would not stops the 'Unknown Error' problem so they are fully aware of it. I have not increased the timeout yet. Could you post the details on here with a little more information on how to enter the keys. Digilent usb jtag cable drivers.

I'm sure it would be useful to a number of other people. I will let you know what Ncomputing says about a fix. Regards, John. Hi John I certainly can.

First, take a look at page 6 in the release notes for. Read the section at the top of the page titled 'Windows Multipoint Server 2011'. You will see that there is a reference to the login screen refresh timeout there.

This involves making changes to the registry manually, so follow all the usual precautions before hand (make a backup of the registry in its current state / test on a machine that isn't important first). Open the registry editor 2.

Browse to HKLM System CurrentControlSet Control TerminalServer WinStations 3. You will see that the key 'RDP-Tcp' that is referenced in the release notes doesn't exist. Go ahead and create this. Under this new key, create the following DWORD: LogonTimeout, Value: 18000000 (Decimal). Once done, restart the host machine. You should now find that the login screen will no longer refresh every 30 seconds. We found that the 30 second timeout was causing the stations to drop like flies with this 'Unknown Error' message.